B2B Sales & Marketing How Authentic Testimonials and Referrals Can Supercharge Your Account-Based Marketing 9 April 2023 Account-Based Marketing (ABM) is a powerful strategy that has gained popularity in recent years as a way to target high-value accounts with personalized messaging and campaigns. However, as ABM continues to grow in popularity, it becomes more important to differentiate yourself and stand out from the crowd. One powerful way to do this is by incorporating customer testimonials and referrals into your ABM strategy. In fact, according to research customer testimonials are the most effective type of content for closing deals, with referrals not far behind (Wolters, 2022). So, how can you use testimonials and referrals to supercharge your ABM efforts? Use testimonials to personalize your messagingWhen targeting high-value accounts with ABM, it’s essential to create messaging that resonates with your target audience. One way to do this is by using customer testimonials to highlight the success that others have had with your product or service. By showcasing specific examples of how your solution has helped companies like theirs, you can create a more personalized and compelling message. Leverage referrals for warm introductionsIn ABM, one of the biggest challenges is getting in front of the right people within the target account. However, by leveraging customer referrals, you can get warm introductions to decision-makers and other key stakeholders. These introductions can help you build trust and credibility with the target account, making it more likely that they’ll engage with your sales team. After all, peers talk to peers. Use testimonials to build social proofSocial proof is a powerful force in marketing, and testimonials are one of the most effective ways to build it. By showcasing customer testimonials on your website, social media, and other channels, you can demonstrate to your target accounts that others like them have had success with your solution. This can help build trust and credibility, making it more likely that they’ll engage with your sales team. Leverage referrals for targeted outreachIn ABM, it’s important to be targeted and focused in your outreach efforts. By leveraging customer referrals, you can identify other companies that are likely to be a good fit for your solution and reach out to them with a personalized message. This can help increase the effectiveness of your outreach efforts and improve your chances of success. Overall, incorporating customer testimonials and referrals into your ABM strategy to establish a level of trust is a powerful way to differentiate yourself and stand out from the crowd. By using these tactics to personalize your messaging, build social proof, and get warm introductions, you can increase the effectiveness of your ABM efforts and drive more revenue for your business.